Privacy Policy for VAT Connect

Last Updated: [September 01, 2023]

1. Introduction

Welcome to VAT Connect, a web-based service provided by Munshian Ltd. Safeguarding your privacy and complying with UK data protection regulations, including the General Data Protection Regulation (GDPR), is our top priority. This Privacy Policy outlines how we collect, use, share, and safeguard your personal information when you use our web-based software VAT Connect for (MTD) VAT service.

2. Information We Collect

We may collect and process the following categories of personal information:

• User Information: When you register for an account or contact us for support, we may collect information such as your name, email address, phone number, and other contact details.
• Financial Information: In the course of using VAT Connect for VAT submissions, we collect and store information, including transaction data, tax amounts, VAT return details.

3. How We Use Your Information

We utilize your personal information for the following purposes, in accordance with UK data protection laws:

• Service Provision: Your information enables us to maintain and provide the functionalities of VAT Connect, ensuring you have the necessary tools to achieve MTD VAT compliance.
• Identity Verification: We employ your information to verify your identity and the authenticity of your VAT submissions, as required by tax regulations and security standards.
• Communication: Your contact information allows us to communicate with you effectively, respond to your queries, and offer customer support. We promptly address your emails and concerns.
• Improvement: To enhance VAT Connect continually, we analyze usage patterns and troubleshoot technical issues using your usage information, thereby optimizing user experience and service quality.
• Legal Compliance: We may use and disclose your information to fulfill our legal obligations, including sharing information with tax authority Her Majesty's Revenue and Customs (HMRC) as necessary to comply with tax laws.

4. Information Sharing and Disclosure

We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your information with specific entities:

• Service Providers: To ensure the proper functioning of our services, we collaborate with trusted third-party service providers who may have access to your information solely for the purpose of performing tasks on our behalf.
• Legal Compliance: We may disclose your information if required by law, court order, or other legal processes, or if we believe it is necessary to comply with applicable laws and regulations. This may include sharing information with HMRC to fulfill our tax-related obligations.
• Business Transfers: In case of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction.

5. Data Security

We take the security of your personal information seriously and employ reasonable measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is entirely secure, and while we take every reasonable precaution, we cannot guarantee absolute security.

6. Your Rights

You have certain rights concerning your personal information under UK data protection laws, including the right to:

• Access and receive a copy of the personal information we hold about you.
• Correct inaccuracies in your personal information.
• Delete your personal information (subject to applicable legal obligations).
• Restrict or object to certain processing activities.

To exercise these rights or if you have any questions, concerns, or requests related to this Privacy Policy or the processing of your personal information, please contact us at:

Munshian Ltd.
63-66 Hatton Garden
Fifth Floor Suite 23, London
EC1N 8LE
United Kingdom
Phone: +44 (0) 2039741666
Email: info@munshian.co.uk

We will make reasonable efforts to address your inquiry promptly.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the "Last updated" date will be revised accordingly.

By using VAT Connect, you agree to the terms of this Privacy Policy, which is designed to comply with UK data protection regulations. If you do not agree with the terms herein, please refrain from using VAT Connect.