Terms and Conditions

Last Updated: [September 01, 2023]

1. Acceptance of Terms

By using the VAT Connect web-based service ("MTD") provided by Munshian Ltd. you agree to comply with and be bound by the following Terms and Conditions. If you do not agree to these Terms, please refrain from using the Service.

2. Use of Service

You must use the Service in accordance with all applicable laws and regulations. You agree not to use the Service for any unlawful purposes or in any way that may harm, disrupt, or impair the Service or its availability to other users.

3. User Accounts

When you create an account with VAT Connect, you are responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to notify us immediately of any unauthorized access to your account or any other security breach.

4. Privacy

Your use of the Service is also governed by our Privacy Policy. Please review this policy to understand how we collect, use, and protect your personal information.

5. Changes to Terms

We may update these Terms from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the "Last updated" date will be revised accordingly.

6. Termination

We reserve the right to terminate your access to the Service at our discretion, without notice, if we believe you have violated these Terms or any applicable laws or regulations.

7. Disclaimer

The Service is provided on an "as is" and "as available" basis, and we make no warranties, express or implied, regarding the accuracy, completeness, or fitness for a particular purpose of the Service. We shall not be liable for any errors or omissions in the Service or for any actions taken in reliance on the Service.

8. Contact Us

If you have any questions, concerns, or requests related to these Terms and Conditions or the use of the Service, please contact us at:

Privacy Policy for VAT Connect

Last Updated: [September 01, 2023]

1. Introduction

Welcome to VAT Connect, a web-based service provided by Munshian Ltd. Safeguarding your privacy and complying with UK data protection regulations, including the General Data Protection Regulation (GDPR), is our top priority. This Privacy Policy outlines how we collect, use, share, and safeguard your personal information when you use our web-based software VAT Connect for (MTD) VAT service.

2. Information We Collect

We may collect and process the following categories of personal information:

• User Information: When you register for an account or contact us for support, we may collect information such as your name, email address, phone number, and other contact details.
• Financial Information: In the course of using VAT Connect for VAT submissions, we collect and store information, including transaction data, tax amounts, VAT return details.

3. How We Use Your Information

We utilize your personal information for the following purposes, in accordance with UK data protection laws:

• Service Provision: Your information enables us to maintain and provide the functionalities of VAT Connect, ensuring you have the necessary tools to achieve MTD VAT compliance.
• Identity Verification: We employ your information to verify your identity and the authenticity of your VAT submissions, as required by tax regulations and security standards.
• Communication: Your contact information allows us to communicate with you effectively, respond to your queries, and offer customer support. We promptly address your emails and concerns.
• Improvement: To enhance VAT Connect continually, we analyze usage patterns and troubleshoot technical issues using your usage information, thereby optimizing user experience and service quality.
• Legal Compliance: We may use and disclose your information to fulfill our legal obligations, including sharing information with tax authority Her Majesty's Revenue and Customs (HMRC) as necessary to comply with tax laws.

4. Information Sharing and Disclosure

We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your information with specific entities:

• Service Providers: To ensure the proper functioning of our services, we collaborate with trusted third-party service providers who may have access to your information solely for the purpose of performing tasks on our behalf.
• Legal Compliance: We may disclose your information if required by law, court order, or other legal processes, or if we believe it is necessary to comply with applicable laws and regulations. This may include sharing information with HMRC to fulfill our tax-related obligations.
• Business Transfers: In case of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction.

5. Data Security

We take the security of your personal information seriously and employ reasonable measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is entirely secure, and while we take every reasonable precaution, we cannot guarantee absolute security.

6. Your Rights

You have certain rights concerning your personal information under UK data protection laws, including the right to:

• Access and receive a copy of the personal information we hold about you.
• Correct inaccuracies in your personal information.
• Delete your personal information (subject to applicable legal obligations).
• Restrict or object to certain processing activities.

To exercise these rights or if you have any questions, concerns, or requests related to this Privacy Policy or the processing of your personal information, please contact us at:

We will make reasonable efforts to address your inquiry promptly.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the "Last updated" date will be revised accordingly.

By using VAT Connect, you agree to the terms of this Privacy Policy, which is designed to comply with UK data protection regulations. If you do not agree with the terms herein, please refrain from using VAT Connect.